October 27, 2025
New online scheduling tool now available for Shared Ride passengers
Shared ride passengers across Lebanon Transit now have more flexibility in scheduling and managing their trips. Thanks to the Find My Ride Schedule initiative, funded by PennDOT’s Bureau of Public Transportation, this innovative tool is being introduced statewide. Lebanon Transit is one of the transportation providers selected by PennDOT to adopt Find My Ride Schedule, offering passengers the convenience of managing trips directly from their smartphone, tablet, or computer.
Through the Find My Ride Schedule website, passengers can access many convenient features, including the ability to check their account balance, schedule new trips, track their driver’s estimated arrival time, view upcoming rides, and cancel trips they no longer need. Whether trips are booked via Find My Ride Schedule or by calling Lebanon Transit customer service, passengers can always manage their scheduled trips online.
Lebanon Transit has rolled out this tool to provide an enhanced experience for all Shared Ride passengers, including automated reminder calls the night before a trip, and notifications when the driver is about 10 minutes away from pickup. Additionally, text messages can be sent to alert passengers when the driver is roughly 5 minutes away.
Our passengers can also be confident that, while these new tools offer added convenience, our customer service representatives are always available to help over the phone. We understand that while some passengers prefer using technology, others might appreciate personal assistance. We aim to offer multiple options, but it’s entirely up to the passenger how they wish to engage with these tools.
It’s important to note that not all trips can be scheduled through Find My Ride Schedule. For trips outside of Lebanon County, or for early morning and evening rides, passengers should continue to contact customer service at 717.274.3514 to schedule those trips. Passengers experiencing technical difficulties with Find My Ride Schedule should also contact customer service to schedule.
To use Find My Ride Schedule, visit pa.gov/FMRschedule. Passengers or their caregivers can log in using their Shared Ride ID, County, and their birthdate. Passengers can obtain their Shared Ride ID by contacting customer service or asking their driver.