Careers

Reports To: Finance Manager
FLS: Non-Exempt
Salary: Range $35,000 to $38,500

JOB FUNCTION

Assist the Lebanon Transit Finance Manager with the daily financial functions.

Responsible for Accounts Receivable functions.

Responsible for various computer data entry for Fixed Route and Shared Ride Programs.

Produce end of month reports as well as yearly reports for these Programs.

Responsible for Receptionist Functions.

Serves as backup for cash room/fare collection function.

This position is responsible for meeting all attendance requirements.

All Lebanon Transit staff members are accountable for maintaining a safe working environment in their department.

This position requires training and works according to Lebanon Transit standards.

Conduct the business of Lebanon Transit in a positive manner and demonstrate excellent customer service skills.

Additional as needed; answer phones, assist with schedule information, register customers, various typing and filing duties.

ESSENTIAL FUNCTIONS

Responsible for Internal Control Procedures

Accounts Receivable Function:
• Daily entry of deposits into MAS90-Sage Accounting Program;
• Reconcile deposits with agency and bus pass sales;
• Reconcile credit cards for in-house and on-line sales;
• Monitor and track prepaids for cash and credit cards to Ecolane by customer; and
• End of month reporting.

Receptionist Function:
• Provide customer service to customers, processing clerical and administrative duties;
• Greet customers in a courteous and friendly manner;
• Answering phone calls, transferring calls to proper personnel and take messages as needed; and
• Registering customers for Lebanon Transit services such as; Shared Ride Program, Half Fare Transit for Americans with Disabilities Act of 1990 (ADA) Program;

Back-up for Cash Room/Fare Collection Function:
• Process and deposit daily revenue for Fixed Route and Shared Ride Programs;
• Process and deposit daily revenue from reception desk and terminal sales;
• Daily record keeping of cost/sale of terminal vending;
• Process any miscellaneous account receivable checks and cash for weekly deposit as well as passes monthly;
• Accurate reporting of Shared Ride and Fixed Route money daily; and
• Data entry for Fixed Route income, Fixed Route daily deposits, Shared Ride income and Shared Ride daily deposits.

SAFETY

Lebanon Transit has the following expectations for safety:
• Occupational injuries and illnesses are preventable;
• Every operation and process of Lebanon Transit shall maintain compliance with laws and regulations regarding safety and health, as well as the Lebanon Transit Agency Safety Plan;
• Management must assess and ensure occupational safety and health practices and programs are appropriate to support success;
• Working safely is a condition of employment;
• Safety training is required for everyone;
• Unsafe behaviors, conditions and events must be reported through the Employee Safety Reporting Program (ESRP);
• Participate in a positive safety culture; and
• Safety is freedom from the possibility of a work-related injury or property damage from an accident.

In accordance with 49 CFR 673, the Lebanon Transit Agency Safety Plan defines its Safety Management System (SMS) through four (4) parts, including:

• Safety Management Plan- Defines Lebanon Transit’s commitment to safety as well as the roles and responsibilities of all staff members;
• Safety Risk Management- Identifying unsafe conditions, unsafe behaviors and proactively mitigates those risks to the lowest level possible;
• Safety Promotion- Communication of safety throughout Lebanon Transit; and
• Safety Assurance- Ongoing process of evaluating safety risks and mitigations to ensure the mitigations are effective.

All Lebanon Transit staff members must be committed to safety.

Safety is freedom from the possibility of a work-related injury or property damage from an accident.

SIGN OFF

Fulfill any other duties as deemed necessary by the Finance Manager

Requires frequent use of a computer terminal, review of documents and reports.

Typical office conditions. However, the staff member is required to move about the entire Lebanon Transit area to evaluate possible operational problems and any safety hazards observed.

This Job Description is not all-inclusive and does not constitute an employment agreement between Lebanon Transit and the staff member. The Executive Director may adjust this description, including the addition of other duties or responsibilities, as long as the changes do not significantly change the primary focus of the duties and responsibilities for this position.

BENEFITS

• Paid Vacation, Holidays, Personal & Sick Days
• Family Medical Insurance
• Retirement Plan
• Employee Assistance Program
• Annual pay increases

To apply, download and fill out the application: Maintenance-Admin Application – Fillable PDF
Once complete, upload the file using the form below. Or print your completed application and return via email to ceberhart@lebanontransit.org or via mail to Cindy Eberhart, 145 Schneider Drive, Lebanon, PA 17046.

You may also complete an application in-person at our office at 145 Schneider Drive.

Reports To:  Shared Ride Program Supervisor

Hourly Rate:  $23.10

FLSA:  Non-Exempt

JOB SUMMARY:

The operator is responsible for operating a van/bus to transport passengers in a safe and courteous manner according to the daily manifest. The operator is responsible for driving defensively and reacting to emergency situations to ensure the safety of the passengers and the safety of the general public. Work includes completion of vehicle inspections, maintaining accurate records, assisting passengers as required including wheelchair securements, receiving and accounting for fares, radio communications, following emergency procedures and other activities as assigned by the Shared Ride Program Supervisor. The operator is responsible for meeting all attendance requirements according to Lebanon Transit (LT)/Teamsters Collective Bargaining Agreement (CBA), policies and safety emergency response situations.

REPORTING RELATIONSHIP:

This position reports to the Shared Ride Program Supervisor. This position receives operator training, general supervision and works according to standards.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares for daily run by reporting to dispatch at scheduled time, in physical condition to fulfill the essential functions of driving a vehicle and adhering to the dress code.  Obtains assignment, reviews any posted notices and communicates any irregularities to dispatch;

• Ensures vehicle is safe and reliable prior to operation by conducting an inspection and performing daily pre- trip and post-trip inspection checklist;

• Provides public transit services by safely operating assigned vehicle to pick up and deliver passengers in a courteous and professional manner in accordance with manifest and under all weather, traffic and passenger load conditions. Works variable shifts, irregular hours and is available for work/overtime in accordance with, the CBA, policies and safety emergency response situations;

• Maintains safe conditions by complying with traffic regulations; observing traffic conditions; avoiding dangerous situations and enforcing passenger safety/conduct rules;

• Complies with all Americans with Disabilities Act (ADA) mandates by assisting with boarding and departing passengers with disabilities including the operation of wheelchair lifts and securing devices according to policies and procedures;

• Represents LT in a professional and positive manner and ensures a positive passenger experience by listening to complaints regarding delays or problems encountered in the provision of services. Answers questions from passengers. Regulates heating, cooling and ventilation systems for passenger comfort. Maintains the vehicle interior in a neat condition during service operation. Keeps all passenger information confidential;

• Assists passengers requiring aid (including elderly individuals, individuals with hearing and sight impairments, physically/developmentally disabled individuals, etc.) by helping them board or depart from the vehicle, assisting them with packages, securing wheelchairs, informing all passengers that seatbelts must be worn on all vehicles; 

• Follows proper emergency procedures in the event of an accident, safety and/or passenger incident by following established procedures including, but not limited to, notifying the Maintenance Department, Director of Safety and Training and dispatcher, secure accident/safety incident scene, tending to passengers, obtaining witness cards, deferring media statements to proper channels, and completing an accident report. Reports any undesirable behavior of a passenger to the Dispatcher;

• Ensures proper receipts to LT by collecting fares according to established fare categories, completing forms as required and completes daily operator’s reports;

• Ensures operation communications and resolutions in accordance with Federal Communication Commission guidelines by utilizing two-way radio to contact Shared Ride Program Supervisor/dispatcher to report all irregularities and delays. Accidents, incidents, requests for emergency maintenance, safety/operation problems should be reported immediately to the Director of Safety and Training and the maintenance department and dispatch. Listens and complies with all communications/directions from Shared Ride Program Supervisor, dispatch and maintenance department. Complete all appropriate paperwork;

• Maintains driving knowledge and skills by participating in safety and related training programs that are made available; 

• Ensures compliance by complying with LT’s policies/procedures, local, State and Federal regulations. Maintains regular attendance and performs duties and responsibilities as assigned. Responds as needed for emergency situations and maintenance of service outside of normally scheduled hours;

• Contributes to the team effort by training assigned employees, participating in problem solving methods, and maintaining a cooperative relationship with co-workers and management;

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JOB REQUIREMENTS: 

Requirements listed represent the knowledge, skill, and/or ability, mental/physical demands and work environments required to perform the essential job functions. 

Essential Qualifications:

• HS education and job related experience preferred;
• Must meet hiring qualifications including but not limited to, minimum of 25 years of age, acceptable

driving record, drug and alcohol testing and background verification in accordance with LT standards;

• Ability to apply critical thinking and common sense understanding to carry out transportation service;
• Ability to keep mentally alert and maintain concentration;
• Knowledge of safe driving practices and demonstrated ability to operate and drive transit vehicles in a safe manner;
• Ability to understand and adhere to LT rules, procedures, directions, funding guidelines, United States Department of Transportation (USDOT) regulations and PA traffic regulations;
• Good attendance; ability to work bid runs; variable shifts, irregular hours. Available for work/overtime in accordance with bid, CBA, policies and response to emergency situations;
• Demonstrated customer service orientation with the ability to deal courteously, sensitively, and effectively with the public. Adherence to all regulations and policies;
• Ability to operate communication and other designated automated equipment;
• Ability to manage one’s own time and to follow a schedule to meet deadlines;
• Ability to actively listen, communicate effectively and follow oral and written instructions that are given in English. Ability to complete records. Ability to work with diverse customers;
• Ability to enforce all LT rules and procedures with passengers.
       
       

PHYSICALS, CERTIFICATES AND LICENSES REQUIRED:

• Possession of a valid PA Operator’s License;
• Subject to all USDOT and Lebanon Transit Substance Abuse Policy requirements that include but are not limited to: pre-employment, random, post-accident and reasonable suspension testing. Negative drug and alcohol testing;
• DOT physical
  
  

PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The majority of time is spent in vehicle. Regularly exposed to vehicle noise, fumes, drafts, etc. when vehicle is in operation.  Regular exposure to elements such as rain, snow, high or low temperatures.

• Work involves extended periods of sitting, regular standing, walking and crouching, stooping, kneeling, pushing, pulling;
• Use of legs and body torso to climb steps in bus, assist passengers when necessary and maintain body equilibrium to prevent falling when working on slippery surfaces;
• Ability to do lifting, securing and maneuvering objects such as wheelchairs with passengers with a broad range of body weights;
• Requires continuous use of hands, arms, feet and legs to push/pull or activate essential controls (pedals, levers, and knobs) in recurring operational motions. Right and left side of body is used in steering, opening and closing doors, assisting passengers into and out of vehicle and related tasks; 
• Requires the capacity to hear and ability to speak normal conversation in clear English;
• Must have good vision and depth perception;
• Requires the ability to have a good demeanor, behavior and rapport with public under stressful or emotionally charged situations and to communicate with elderly and disabled clients;
• Requires the capacity to apply common sense understanding of controlling procedures and policies to carry out transportation services;
• Must have the physical/mental ability to quickly assist passengers and maintain composure in times of emergency or passenger incidents;
• Ability to keep mentally alert and maintain concentration to ensure defensive driving techniques are used and to react to situations;
• Must be able to maintain regular and acceptable attendance at the employer’s standards to meet position requirements. Must be able to work variable shifts, irregular hours and is available for work/overtime in accordance with bid, CBA, policies and response to emergency situations.

SAFETY

Lebanon Transit has the following expectations for safety:

• Occupational injuries and illnesses are preventable;
• Every operation and process of Lebanon Transit shall maintain compliance with all laws and regulations regarding safety and health;
• Management must assess and ensure occupational safety and health practices and programs are appropriate to support success;
• Working safely is a condition of employment;
• Safety training is required for everyone;
• Unsafe behaviors, conditions and events must be reported through the Employee Safety Reporting Program (ESRP); and
• Participate in a positive safety culture.

In accordance with 49 CFR 673, the Lebanon Transit Agency Safety Plan defines the Safety Management System (SMS) through the following four (4) parts:

1. Safety Management Plan defines Lebanon Transit’s commitment to safety as well as the roles and responsibilities of all staff members.

1. Safety Risk Management identifies unsafe conditions, unsafe behaviors and proactively mitigates those risks to the lowest level possible. 

1. Safety Promotion is the communication of safety throughout Lebanon Transit.

1. Safety Assurance is the ongoing process of evaluating safety risks and mitigations to ensure the mitigations are effective.

All Lebanon Transit staff members are committed to safety.

Safety is freedom from the possibility of a work-related injury or property damage from an accident.

This Job Description is not all inclusive. Executive Director may adjust this Description, including addition of other duties or responsibilities if the changes do not significantly change the primary focus of the duties and responsibilities for this position.

BENEFITS

• Annual pay increases
• Biannual incentive bonus and quarterly safety bonus
• Referral bonus
• Paid Vacation, Holidays, Personal & Sick Days
• Family Medical Insurance
• Retirement Plan
• Employee Assistance Program
• Uniforms Provided

To apply, download and fill out the application: Non CDL Application – Fillable PDF

Once complete, upload the file using the form below. Or print your completed application and return via email to ceberhart@lebanontransit.org or via mail to Cindy Eberhart, 145 Schneider Drive, Lebanon, PA 17046.

You may also complete an application in-person at our office.